Contact explorabout

How do I cancel or make changes to a booking?

Get in touch with the local operator directly. Contact details for the operator can be found on your booking confirmation.

How can I request a refund?

Refunds are issued by the local operator. Contact us if you have any issues receiving your refund.

What if I have any questions about a tour or activity?

You may have specific questions about a tour or activity after you've booked. If you need help scheduling a start time or pickup, get in touch with the local operator. Contact details for the operator can be found on your booking confirmation. If you haven’t yet booked and you’re unable to find the information on the tour or activity page, please contact us using the contact form below.

Where is my booking confirmation?

Your booking confirmation is where you’ll find all of the important information regarding your tour or activity. It’s sent by the local operator to the email address provided upon booking. Booking confirmation emails can sometimes get stuck in spam. Contact us if you’re unable to find your booking confirmation.

How do I unsubscribe from explorabout emails?

You can unsubscribe from our marketing emails by clicking the link at the very bottom of the newsletter. Contact us if you’re still receiving emails after unsubscribing.

Are you a tour operator?

Contact us to find out how to sign up and start selling your tours and activities with explorabout.